Refund policy

We want you to love your shirt. Because each one is made to order, we handle returns a little differently than a big retailer.

If something's wrong, we'll make it right. If your shirt arrives damaged, misprinted, or isn't what you ordered, email us at [store email] within 30 days of delivery. Include your order number and a photo of the problem, and we'll send a free replacement or a full refund. You don't need to send the shirt back.

Wrong size? Please check the size chart on each product page before you order. We can't accept returns or exchanges for size or a change of mind, because every shirt is printed just for you. If you're having trouble, reach out anyway. We'll do what we can.

Lost packages. If your tracking shows no movement for more than 10 business days, or the package is marked delivered but never arrived, contact us and we'll help sort it out.

Wrong address. If an order goes back to us because of an incorrect address, we're happy to reship it, but the customer pays for the new shipping.

Thank you for supporting open door threads and our school. Every order helps.